Remote Support Hub

Step 1: Download

• Click on the download link for Windows. If it doesn't start, click "manual download".

Step 2: Install

• Open the downloaded RustDesk-<version>.exe file from your Downloads folder.

• Follow the prompts to install (agree to terms, choose location, create shortcut), then click "Install".

Step 3: Locate ID and Password

• Open RustDesk from the Start menu.

• Note your RustDesk ID and temporary password displayed on screen.

Step 4: Share ID and Password

• Provide your RustDesk ID and temporary password to us.

• Accept the connection request when prompted.

Step 1: Download

• Click the download link for macOS. Use "manual download" if needed.

Step 2: Install

• Open the RustDesk-<version>.dmg file from Downloads.

• Drag RustDesk to your Applications folder to install.

Step 3: Locate ID and Password

• Open RustDesk from Applications.

• Note the displayed RustDesk ID and temporary password.

Step 4: Share ID and Password

• Share your RustDesk ID and temporary password with us.

• Click "Allow" or "Accept" on any connection request prompt.